LIFETIME PRIMARY CARE

New Patients

Complete your registration forms, review what to bring, and prepare for your first in-office or telehealth visit.

Step 1

Complete Your Forms

Finish these online before your appointment so your provider can review your history in advance.

Every new patient completes a short set of registration forms before the first appointment. These let your provider review your medical history, current medications, and insurance details ahead of time.

Please finish the forms online before you arrive. Incomplete forms may mean the appointment has to be rescheduled.

Step 2

What to Bring to Your First Visit

Five things that make check-in faster and your visit more productive.

A little preparation keeps your visit moving. Please bring:

A valid photo ID
Your insurance card, if you are using insurance
A list of your current medications and supplements, including doses
Any recent lab results or records from a previous provider
Questions you want to ask (it helps to write them down before the visit)

Your first appointment is about establishing care. Your provider will go through your health history, talk through any current concerns, and work with you on a plan that fits your goals.

Depending on what you need, this may include lab work, a prescription, a referral, or a follow-up visit. You will leave knowing the next step.

Lifetime Primary Care is led by Dr. Ebonee Lyons, FNP-BC, alongside a team of board-certified providers. Learn more on our providers page.

Step 3

What to Expect at Your First Visit

In office or by telehealth. Appointments are often available within two business days.

Out of the area?

Starting Care by Telehealth

We serve patients in Alabama, Arizona, Colorado, Florida, Maryland, New York, Virginia, Washington, Washington, DC, Connecticut, and New Mexico.

You do not have to live near Hoover to become a patient. A virtual first visit works much like an in-office one. You complete the same registration forms, meet your provider by phone or video, and the team sends any lab orders to a location near you.

Telehealth is a good fit for medication management, chronic condition follow-ups, mental health check-ins, or lab result reviews. See what a virtual visit can cover on our telehealth page.

Cost & coverage

Insurance & Private Pay

Most major insurance plans are accepted. Affordable private pay rates available. Payment is due at the time of service.

Coverage varies by plan, so you are responsible for confirming your eligibility, copay, and any out-of-pocket cost before your visit.

For a breakdown of what visits cost, see our pricing page. If you have a question about coverage, please contact the office before you schedule

Frequently Asked Questions

Still have questions? Call or text our office before you book.

Mon–Fri, 8:00am–5:00pm CST

(205) 774-0309

First appointments are often available within two business days, in our Greystone office or by telehealth.
Please bring a valid photo ID, insurance card if applicable, current medications and supplements, pharmacy information, and any records you want your provider to review.
Telehealth may be available depending on your state, your health concern, and the type of care you need.
Your provider may order labs when needed. The care team will explain where to go, how results are reviewed, and whether a follow-up appointment is needed.